Assistant Branch Manager
7 hours ago
An Assistant Branch Manager oversees daily branch operations, staff supervision, customer service, and sales targets in a bank or financial institution. Key responsibilities include assisting the Branch Manager, ensuring regulatory compliance, resolving customer issues, managing cash flow, coaching and training employees, and participating in community outreach to drive business growth. Key Responsibilities
- Operations Management: Oversee daily branch operations, ensuring efficiency and smooth functioning.
- Staff Leadership: Supervise, coach, and train branch staff, managing performance and assisting with HR-related decisions.
- Customer Service: Provide exceptional customer service, resolve complaints, and build customer relationships.
- Sales and Growth: Achieve sales goals, participate in promotional activities, and identify opportunities for new business.
- Compliance: Ensure the branch adheres to all banking regulations, policies, and procedures.
- Cash Management: Coordinate and manage cash flow, balancing vault, and overseeing teller operations.
- Reporting: Monitor branch performance, analyze sales data, and report key metrics to management.
- Community Involvement: Represent the bank at local events and participate in community affairs to enhance visibility and build relationships.
Key Skills & Qualifications
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
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