Senior ServiceNow Developer-HRSD
1 week ago
What will your role look like
- Define, guide, and support the execution of technical governance processes across ServiceNow ITSM and HRSD modules.
- Help develop standards and best practices for maintaining ServiceNow architecture and platform health.
- Support the design and implementation of a platform operating model to drive adoption and desired business outcomes.
- Provide technical evaluation of demands against platform architecture, capabilities, and best practices.
- Guide ServiceNow platform design, including considerations for integrations, performance, and scalability.
- Offer technical guidance, configuration standards, and code review support to ensure platform excellence.
- Assess instance health, including performance, manageability, usability, scalability, upgradability, and security, and support remediation as needed.
- Support additional ServiceNow capabilities such as Predictive Intelligence (PI), Performance Analytics (PA), Virtual Agent (VA), and Now Assist (NA).
Why you will love this role
- Work in an open, collaborative environment with smart and pragmatic team members.
- Be part of a culture that values learning, teamwork, diversity, and ownership.
- Drive platform innovation and technical excellence while contributing to enterprise-wide ServiceNow strategy.
- Gain opportunities for professional growth and hands-on experience across ITSM, HRSD, and advanced ServiceNow modules.
- Contribute directly to end-user adoption and business impact by optimizing ServiceNow delivery.
We would like you to bring along
- Strong experience in ServiceNow ITSM and HRSD modules.
- Certifications in ServiceNow HR or ITIL Foundation.
- Ability to establish enterprise-wide technical architecture and implementation strategies.
- Proven expertise in platform governance, standardization, and best practices.
- Experience mentoring teams and guiding technical delivery to ensure high-quality outcomes.
- Strong understanding of platform upgrades, new feature enablement, and technical risk mitigation.
Good-to-have skills
- Experience with Predictive Intelligence (PI), Performance Analytics (PA), Virtual Agent (VA), and Now Assist (NA).
- Familiarity with ServiceNow HealthScan assessments and platform-wide performance monitoring.
- Knowledge of integration design, customizations, and enterprise-scale deployment considerations.
- Ability to lead a platform-focused team driving innovation, value, and adoption.
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