Service & Parts Executive

1 week ago

Udaipur, Rajasthan, India Rajesh Motors JCB (Raj.) Pvt. Ltd Full time

Profiles - Service Executive / Parts Executive ( Back Office )

Locations - Udaipur , Rajsamand ( Local Candidates Preferred )

Job Description :

To support the Service & Parts Department in managing documentation, coordination, and reporting related to service operations, ensuring smooth workflow between workshop, field service, and customer service teams.

Role:

  • Handle customer inquiries and escalate unresolved issues to the Service Manager.
  • Communicate with field engineers and technicians for service updates and parts requirements.
  • Enter service-related data in Dealer Management System (DMS) / ERP software.
  • Maintain Parts Availability as per requirment.
  • Assist in organizing service camps, AMC tracking, and customer service reminders.

Qualifications & Experience:

  • Graduate/ Diploma / B.Tech in Mechanical / Automobile Engineering (preferred).
  • Having good command over Excel /SAP/ DMS & Mail Drafting.
  • 1-2 years of experience in service back-office / coordination role in construction equipment or automotive industry ( Freshers Can Also Apply)
  • Experience with OEM dealer operations (Tata Hitachi , Volvo, CAT, Komatsu, Hyundai, etc.) will be an advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Internet reimbursement
  • Leave encashment
  • Provident Fund

Experience:

  • Service Executive / Operations : 2 years (Required)
  • Parts Coordinator/ Operations : 2 years (Required)

Location:

  • Udaipur, Rajasthan (Required)

Work Location: In person

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