OTC Manager

4 days ago

Nagpur, Maharashtra, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities :

Candidates with Minimum 8+years of Exposure and experience in Order To Cash, Income Recording , Income Reconciliations, Processing Refunds, Contract Income Reconciliations, Chargeback, Cash Apps & Billing

  • To Perform and Deliver the below activities:
  • Income Recording & Recognition:  o Upon receipt of income details ensure these are recorded within SLA (Online & Offline with all modes of payment from customer) o Co-ordinating with client for missing data o Co-ordinating with client for approvals o Share inputs for Bank Reconciliations
  • Refunds: o Verify & review refund request received o Share refund requests to P2P for payment o Co-ordinating with client for missing data o Co-ordinating with Lead for approvals o Closure of tickets on ServiceNow.

Income Reconciliation / Contract Income Reconciliations / Bank Reconciliations

o Ensure Income received is reconciled with Expected Income

o Identify Variances & provide commentary o Share details with IRR team for adjustment Journals o Reconcile Contract Income

o Provide Input to Bank Reconciliations team for Income related Items Provisions / Accruals / Deferrals / Refund Journals

o Income Journal Preparation for Accruals & Deferrals

o Parking of Income Journals

o Posting of refund Journals

o Run ADR report and created provisions for doubtful debts o Co-Ordinate with Operations team to seek inputs Should be flexible in working night shifts.

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