sales executive gold loan

16 hours ago

Erode, Tamil Nadu, India Akshya Patra Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Overview The Sales Executive for Gold Loans plays a significant role in the financial sector by facilitating customer access to gold-backed loans. This position is essential for driving the growth of the company's loan portfolio and as a result, increasing revenue. The Sales Executive serves as a primary point of contact for potential clients, guiding them through the loan application process while ensuring they understand all associated terms and conditions. Additionally, they work to build strong, lasting relationships with customers, providing them with tailored solutions that meet their financial needs. In a competitive landscape, the Sales Executive must identify new business opportunities and remain informed of market trends. Ultimately, the effectiveness of this role directly contributes to customer satisfaction and retention, making it crucial for the organization's success.Key Responsibilities
  • Identify potential customers and market opportunities for gold loans.
  • Conduct thorough needs analysis and assessments to align loan offerings with client requirements.
  • Prepare and present clear loan proposals to clients.
  • Guide clients through the loan application process, ensuring all documentation is complete.
  • Explain financial products and services in a clear and concise manner.
  • Develop and maintain strong relationships with existing clients, enhancing customer loyalty.
  • Achieve sales targets set by the management on a monthly and quarterly basis.
  • Collaborate with internal teams to ensure a seamless loan processing experience.
  • Stay current on product offerings and changes in the gold loan market.
  • Develop sales strategies to penetrate new markets and improve profitability.
  • Maintain accurate records of client interactions and sales activities in the CRM system.
  • Assist with resolving customer complaints and questions regarding gold loan processes.
  • Participate in industry trade shows and networking events to promote products.
  • Prepare reports on sales performance and market trends for management.
  • Provide feedback on service improvements based on customer interactions and market insights.
Required Qualifications
  • Bachelor's degree in Business Administration, Finance, or related field.
  • Minimum of 2 years of experience in sales, preferably in financial services.
  • Proven track record of meeting or exceeding sales targets.
  • Strong understanding of financial products, particularly gold loans.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain customer relationships.
  • Familiarity with CRM software and sales analytics tools.
  • Strong negotiation skills and conflict resolution abilities.
  • High level of integrity and transparency in all customer interactions.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Knowledge of regulatory requirements pertaining to gold loans.
  • Ability to work independently and as part of a team.
  • Willingness to travel for client meetings and promotional events.
  • Strong analytical and problem-solving skills.
  • Time management skills to prioritize tasks effectively.
  • Enthusiastic attitude and a high degree of professionalism.

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