
Clinic Manager
16 hours ago
Female Candidates Only
Job Summary:
We are seeking a highly organized, proactive, and customer-focused Clinic Manager to oversee daily operations of our aesthetic clinic. The ideal candidate will have experience in clinic or spa management, a passion for the beauty and wellness industry, and a commitment to delivering exceptional client care. You will lead the team, drive business growth, and ensure compliance with all clinical and operational standards.
Key Responsibilities: Operations Management:
- Oversee day-to-day clinic operations to ensure efficiency and high-quality service delivery.
- Maintain a clean, safe, and welcoming environment in line with health and safety regulations.
- Manage inventory and supplies, ensuring timely ordering and stock control.
- Ensure all equipment is well-maintained and serviced regularly.
Team Leadership:
- Manage, train, and motivate clinic staff including aestheticians, nurses, receptionists, and support staff.
- Create staff schedules, manage attendance, and handle HR-related tasks.
- Conduct regular team meetings, performance reviews, and development sessions.
Client Experience:
- Ensure outstanding customer service at every client touchpoint.
- Handle client concerns or complaints in a professional and effective manner.
- Promote a culture of hospitality, confidentiality, and satisfaction.
Sales & Marketing:
- Monitor and drive clinic KPIs, revenue targets, and client retention.
- Collaborate with marketing teams on campaigns, social media, events, and promotions.
- Upsell and cross-sell treatments and products based on client needs and clinic goals.
Compliance & Administration:
- Ensure compliance with medical, legal, and industry standards and protocols.
- Maintain accurate records, reports, and documentation as required by law or internal policies.
- Coordinate with medical personnel to ensure treatment standards and care quality.
Requirements:
- Proven experience as a clinic manager, spa manager, or similar leadership role in the beauty, wellness, or healthcare industry.
- Strong leadership and people management skills.
- Excellent communication and customer service skills.
- Knowledge of aesthetic treatments and products (preferred).
- Proficient in clinic software systems and Microsoft Office.
- Ability to work flexible hours, including weekends if required.
Job Types: Full-time, Permanent, Fresher
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
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