Growth Manager

3 days ago

Noida, Uttar Pradesh, India Mahindra & Mahindra Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Responsibilities & Key Deliverables
Customer satisfaction- Strive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment. Market Share- Set Target for area office market share gain. Create winning strategies against competition. Review performance, identify root cause and initiate corrective actions. Plan for sales for N+2 month. PBIT - Optimise zonal incentive scheme. Utilize of zonal marketing budgets effectively. Ensure optimum debtor no of days for the zone. Dealer Management- Ensure dealer motivation and engagement. Sustain Dealer principal relationship. Align policies wrt manpower, funds and infra. Expansion of channel- Set Up Adequate Primary and secondary Channel Touch Points. New Dealer identification. Take counter actions against Non performing dealer's. Customer satisfaction- Strive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment. Networking and stakeholder management- Synergise with network partners - MMFSL,SBI, MIBL, MFCWL etc. Build and sustain relationship with influencers in govt depts and key accounts Preferred Industries
Consumer FMCG / Food Automotive Industry Education Qualification
MBA; Masters Dip. In Business Administration; Post Graduate Dip in Business Admin; Post Graduate Dip in Business Mgmt General Experience
Core Automotive Sales/ FMCG sales, Experience of 15-20 years Critical Experience
Experience of managing a region being regional sales head for at least 3-4 years System Generated Core Skills
Change Management Relationship Management Dealer Management Financial Management Market Acumen Industry Analysis Regulatory Compliance Market Intelligence Performance Management Project Management Project Planning & Execution Risk Analysis Customer Satisfaction Understanding Customer Needs Lead Generation Enquiry Management Channel Development Service Initiatives & Campaigns Service Business Planning Market Share Analysis Root Cause Analysis Sales Budgeting & Costing Dealer Evaluation & Selection Consequence Management Networking Stakeholder Management Key Account Management System Generated Secondary Skills
Capability Building Consultative Selling Credit Management Service Orientation Statutory Compliance Designing Customer Experience Manpower Management Manpower Planning Market Research Order Management Competitor Analysis Product Knowledge & Application Sales Planning Territory Coverage Optimization Working Capital Management Customer Sensitivity Price Benchmarking Service Management Promotional Activities

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