Claim Analyst

3 days ago

Gurgaon, Haryana, India Axa Xl Full time ₹ 5,00,000 - ₹ 15,00,000 per year
  • Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details, etc. in Legacy as well as a new environment called Global Claim System (GCS).
  • Liaising with Claim handlers onshore, brokers, and underwriters.
  • Manage all administration aspects of the claim
  • Attention to detail you will need to make sure that all conditions of a claim are met to make sure that the claim can be processed and validated.
  • Performing quality checks on tasks performed by colleagues.
  • Constantly elaborating existing processes and looking for improvement opportunities. Getting involved in testing and sharing results.
  • Looking to engage in projects and opportunities to collaborate with other individuals/teams in the department.
  • Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with onshore stakeholders.
  • Since this is a self-directed role, the scope may vary depending on the need.

Required Skills and Abilities:

  • Graduate / Postgraduate with relevant years of experience within Insurance/Reinsurance industry.
  • Ability to support the manager in managing the portfolio along with supporting the team as an SME.
  • Positive, innovative, and make it better mindset to bring operational efficiencies.
  • Experience in MS Excel and PowerPoint is required support segment KPI and management reporting.
  • Self-starter who is answer-orientated and can work within a team environment.
  • Should be able to adhere to established processes and procedures.
  • Should have a pronounced focus on customer service and the ability to prioritize and allocate workload in a methodical manner.

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