Pre-Sales Associate

2 days ago

Greater Bengaluru Area, India LingoAce Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About LingoAce

LingoAce is a global EdTech leader offering high-quality, engaging, and personalized online learning programs for K–8 students across subjects like Math, English, and Mandarin. Our mission is to make learning fun, effective, and globally accessible.

We are looking for dynamic
Presales Associates
who can identify qualified leads, engage parents effectively, and schedule trial classes with our academic counsellors. This role is the first step of the sales funnel — you'll create meaningful first impressions that set the tone for successful enrolments.

Key Responsibilities

  • Call and engage with
    new sign-ups and inbound leads
    to understand their needs and interest in LingoAce's learning programs.
  • Qualify leads
    based on predefined parameters such as child's grade, learning goals, and parent readiness.
  • Schedule
    appointments or trial classes
    with Course Counsellors for further consultation.
  • Maintain detailed records of all interactions in the
    Sales CRM / Reporting Tool
    .
  • Follow up with potential leads through
    calls, WhatsApp, and emails
    to maximize show-up rates for trial classes.
  • Coordinate closely with the
    Sales and Marketing teams
    to ensure seamless lead handover and conversion tracking.
  • Provide feedback on lead quality and campaign performance to enhance marketing and sales outcomes.
  • Deliver an engaging and empathetic parent experience during every interaction.

Requirements

  • 1–2 years of experience in
    Presales, Lead Qualification, Inside Sales, or Customer Engagement
    (preferably in EdTech or B2C).
  • Outstanding English fluency and clarity of speech
    — ability to communicate naturally and confidently with North American parents.
  • Strong verbal and written communication with a
    neutral, easy-to-understand accent
    suitable for global audiences.
  • Empathetic, engaging, and confident on calls, with strong listening skills.
  • Detail-oriented with excellent CRM handling and follow-up discipline.
  • Comfortable working
    night shifts (9:00 PM – 6:00 AM IST)
    , six (6) days a week, including weekends and public holidays as scheduled.
  • Prior experience working with
    global or English-speaking customers
    is preferred.
  • Previous experience in
    EdTech or telesales environments
    is an advantage.

Why Join LingoAce

  • Be part of a fast-growing
    global EdTech brand
    impacting thousands of students.
  • Competitive salary and performance-based incentives.
  • Comprehensive training and career growth opportunities in sales and customer engagement.
  • Collaborative and multicultural work environment.

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