Site Reliability Engineer

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.

Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.

With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

About Us:

At Instabase, our Site Reliability and Platform Engineering team is at the heart of building scalable, distributed, and fault-tolerant systems. We integrate Software Engineering and Systems Engineering to drive exceptional system performance, capacity, and reliability, ensuring our platforms can grow seamlessly and maintain high availability.

What you will do: 

• Lead with Vision: Define and steer the technical direction for your team, collaborating with cross-functional partners to drive impactful results.
• Strategic Roadmapping: Develop and execute comprehensive short and long-term roadmaps, balancing business needs, user experience, and robust technical foundations.
• Cloud Infrastructure Management: Oversee cloud infrastructure and deployment automation, ensuring efficient and reliable operations.
• Production Support: Guarantee uptime and reliability for production systems through proactive monitoring and support.
• Vulnerability Oversight: Manage vulnerability assessments and facilitate prompt remediation to maintain security and integrity.
• CI/CD and Build Infrastructure: Maintain and enhance build and CI/CD infrastructure to support seamless development workflows.
• Developer Productivity: Implement and optimize tools that enhance developer productivity and streamline processes.
• Release Management: Drive improvements in release management processes and tooling to ensure smooth and reliable software delivery.

About You:

• Proven Expertise: With 5+ years of experience in Site Reliability Engineering, Software Engineering, or Production Engineering, you have a track record of setting technical and cultural standards for engineering teams.
• Educational Foundation: You hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or have equivalent practical experience.
• SaaS Excellence: Demonstrated experience in managing and sustaining SaaS production environments, ensuring high performance and security.
• Cloud Proficiency: Hands-on experience with major cloud providers such as AWS and Azure.
• Containerization Skills: Proficient in containerization technologies like Docker.
• Kubernetes Mastery: Expertise in container orchestration platforms, especially Kubernetes.
• Release Management Savvy: Skilled in overseeing and managing software release processes to ensure smooth and reliable deployments.
• Engineering Mindset: A systematic approach to solving platform and production issues, with strong problem-solving abilities and a passion for automation.

#LI-Hybrid

Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.