Field Application Specialist

7 hours ago

Hyderabad, Telangana, India Omicsveu Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Summary:

The Field Application Specialist / Scientist / FSE role at OmicsVeu is a dynamic, customer-facing position focused on delivering technical excellence and exceptional support for molecular pathology systems, including EZ-RT, NanoVIP, and NanoMtrx. Based in Hyderabad, India, this full-time, permanent role requires extensive field engagement—up to 75% travel—across domestic and international markets. The ideal candidate will combine deep scientific expertise with hands-on experience in IHC/ISH staining systems to ensure seamless instrument installation, training, troubleshooting, and maintenance. This role is pivotal in driving customer success, supporting assay development and validation, and bridging field insights with R&D, Quality, and Sales teams. By enabling precise, reliable diagnostics, the specialist contributes directly to advancing precision oncology and improving patient outcomes globally.

Responsibilities:

  • Install, demonstrate, and provide comprehensive training on OmicsVeu molecular pathology systems.

  • Deliver on-site and remote technical and application support, including troubleshooting, calibration, and maintenance.

  • Conduct preventive maintenance (PMs) to ensure optimal instrument uptime and performance.

  • Support the development, validation, and optimization of IHC, ISH, FIS, ImmunoVeu, RNAVeu, and other molecular pathology assays.

  • Collaborate with R&D, Quality, and Sales teams to relay field feedback and enhance product and customer success strategies.

  • Travel internationally and domestically (up to 75%) to support customers and regional partners.

Preferred Skills & Certifications:

  • Experience with BioGenex instruments or equivalent diagnostic platforms.

  • Prior experience in customer-facing technical roles such as application support or product specialist.

  • Familiarity with QA/QC documentation, CAP/CLIA workflows, and regulatory compliance.

  • Knowledge of ISO 13485, CE-IVD, or NABL standards (advantageous).

Requirements

  • Advanced degree in Biomedical Engineering, Biotechnology, or Life Sciences (MS/Ph.D. preferred).

  • Minimum 7 years of relevant experience with hands-on work on IHC or ISH staining systems (required).

  • Proven ability to perform both Field Service Engineer (FSE) and Application Support roles.

  • Strong troubleshooting, analytical, and problem-solving skills.

  • Excellent communication skills and fluency in English.

  • Demonstrated adaptability to diverse cultures and working environments.

Benefits

  • Exposure to
    cutting-edge molecular pathology and Omics technologies
  • Comprehensive healthcare benefits
  • Paid Time Off (PTO)
    and
    sick leave
  • Career growth & advancement opportunities
  • Ongoing
    training and professional development
  • Competitive compensation and
    global travel benefits

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