Tele callers
6 days ago
Job Title: Tele calling Executive
Location:Chennai
About the Role:
We are looking for a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and assisting potential clients by providing information about our services. Excellent communication and a customer-focused attitude are essential for success in this role.
Key Responsibilities:
* Make outbound calls to prospective clients and respond to inbound inquiries.
* Explain products/services, answer questions, and address customer concerns.
* Maintain a detailed record of calls, leads, and follow-ups in the CRM system.
* Schedule appointments, meetings, or follow-ups as needed.
* Meet daily and weekly call and conversion targets.
* Build positive relationships with customers to enhance satisfaction and retention.
* Collaborate with counselors/sales teams to ensure smooth conversion of leads.
Requirements:
* Minimum qualification: Graduate in any discipline.
* Proven experience as a telecaller, telesales representative, or customer support executive (preferred).
* Excellent verbal communication skills
* Strong listening, negotiation, and persuasion skills.
* Basic computer knowledge and familiarity with MS Office or CRM tools
Job Type: Full-time
Pay: ₹18, ₹20,000.00 per month
Work Location: In person
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