Sales and Marketing Officer
4 days ago
Position: Marketing Officer
Location: Andheri East, Mumbai
Industry: Jewelry Manufacturing and Retail
Experience: 3–5 years in the jewelry industry
Education: Bachelor's degree in Marketing, Business Administration, or related field
Key Responsibilities:
- Customer Relationship Management: Handle customer inquiries, provide product information, and ensure customer satisfaction.
- Pricing Strategy: Develop and implement pricing strategies based on market research and competitor analysis.
- Customer Portal Management: Oversee the functionality and user experience of the customer portal.
- Order Processing: Manage order entries, invoicing, and coordinate with the production team for timely delivery.
- ERP System Management: Release and monitor orders in the ERP system, ensuring data accuracy.
- Excel Proficiency: Utilize Excel for data analysis, reporting, and maintaining records using advanced formulas.
- Email Communication: Draft professional emails for internal and external communication.
- Production Follow-up: Coordinate with the production department to track order status and ensure deadlines are met.
- Continuous Learning: Stay updated with industry trends and continuously seek opportunities for professional growth.
Required Skills:
- Proficiency in Microsoft Excel, including VLOOKUP, HLOOKUP, and pivot tables.
- Strong communication and interpersonal skills.
- Experience with ERP systems.
- Ability to multitask and manage time effectively.
- Attention to detail and problem-solving skills.
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Work Location: In person
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