Human Resource Business Partner

1 week ago

Chennai, Tamil Nadu, India Vega Intellisoft Full time US$ 90,000 - US$ 1,20,000 per year

Key Responsibilities:

  1. External Contract Employee Engagement & Performance Management:

  2. Serve as the primary point of contact for external contract employees throughout their engagement with the firm.

  3. Manage and support contract employees by ensuring they are onboarded effectively and are properly integrated into client environments.
  4. Conduct regular check-ins and performance reviews with contract employees to monitor job satisfaction, address concerns, and resolve performance issues.

  5. Identify opportunities for professional development and provide guidance to contract employees on career growth within the IT sector.

  6. Grievance Handling & Conflict Resolution:

  7. Proactively handle grievances, complaints, and conflicts from external contract employees in a fair, prompt, and effective manner.

  8. Work closely with both employees and clients to mediate and resolve any issues related to workplace conditions, performance concerns, or contractual matters.
  9. Ensure that grievances are addressed while maintaining confidentiality, professionalism, and adherence to company policies and labor laws.

  10. Provide ongoing feedback to employees and clients regarding improvements or changes to policies or performance expectations.

  11. Employee Engagement & Retention:

  12. Work to enhance overall employee satisfaction and retention by fostering a positive work environment for contract employees.

  13. Address retention challenges and implement strategies to keep top IT talent motivated and engaged.

  14. Develop programs to recognize employee performance, celebrate achievements, and create a strong sense of community among contract workers.

  15. Data Analysis & Reporting:

  16. Collect and analyze feedback from clients and external employees to identify trends and areas for improvement.

  17. Use HR data and analytics to assess employee engagement levels, performance, and retention to make informed recommendations for change or intervention.
  18. Provide regular reports to management regarding client satisfaction, employee engagement, grievance resolution, and other HR metrics.

Qualifications:

  • Education: Bachelors degree in Human Resources, Business Administration, or a related field (or equivalent work experience).

  • Experience:

  • Minimum of 4 years of experience in HR, with at least 2 years in a client-facing HRBP role.

  • Prior experience in the IT staffing or technology industry is strongly preferred.

  • Proven experience in managing external contract employees, handling grievances, and providing performance management support.

  • Skills:

  • Strong interpersonal and communication skills with the ability to build and maintain relationships with clients, contract employees, and internal teams.

  • Strong problem-solving skills, especially in conflict resolution and employee grievances.
  • Ability to work independently and handle multiple priorities in a fast-paced, client-driven environment.

  • Excellent organizational skills and attention to detail.

  • Travel: Must be willing to travel for regular client visits, as part of the role.

  • Male candidates preferred

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