Senior Associate – Program Management

5 days ago

Bhubaneshwar Odisha, India iamneo - An NIIT Venture Full time ₹ 2,50,000 - ₹ 7,50,000 per year

About Us
Founded in 2016 and now part of the NIIT family, iamneo is a rapidly growing, profitable B2B EdTech SaaS company revolutionizing tech talent upskilling, evaluation, and deployment. Our AI-powered platforms enable enterprises and educational institutions to build future-ready talent at scale.

We work with leading corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, as well as 150+ top educational institutions including BITS Pilani, VIT, SRM, LPU, and Manipal.

As an NIIT Venture, we combine NIIT's 40+ years of learning and talent development expertise with our AI-driven, product-focused approach to modern upskilling.

Role Overview
As a Senior Associate – Program Management, you will support the Program Manager in managing local corporate training programs end-to-end. You will take ownership of specific program modules or city-level initiatives, ensuring smooth coordination, stakeholder communication, and timely reporting. This role suits professionals with 1–3 years of experience who can balance operational excellence with client interaction and team coordination.

Key Responsibilities

  • Coordinate and manage day-to-day operations of assigned training programs.
  • Liaise with trainers, learners, and client SPOCs to ensure seamless delivery.
  • Independently handle smaller client accounts or program modules under the Program Manager's guidance.
  • Track program progress, maintain dashboards, and ensure deliverables meet SLAs.
  • Work with internal teams (Content, Scheduling, Tech Support, Admin) for aligned execution.
  • Support issue resolution related to logistics, trainer scheduling, or learner experience.
  • Prepare weekly reports, MIS data, and feedback summaries.
  • Mentor Associates or Interns assigned to the project.

Required Skills & Experience

  • 1–3 years of experience in Program Coordination, Training Operations, or Client Servicing.
  • Strong organizational, analytical, and communication skills.
  • Proven ability to multitask and manage deadlines in a fast-paced environment.
  • Good command of MS Excel, PowerPoint, and documentation tools.
  • Ability to handle client and internal communications professionally.

Preferred Qualifications

  • Bachelor's Degree (Any discipline); preference for Business, Engineering, or related fields.
  • Prior exposure to corporate training or EdTech environments is highly desirable.
  • Basic understanding of technology training programs (.NET, Azure, React, AI) is a plus.

Other Role Details
Location
: Stationed in the client city – no relocation required.

Mode of Work:
Hybrid – mix of remote and on-site coordination.

Working Hours:
Monday to Saturday – 6 Workday Week; flexibility required during program launches. Travel: Minimal; within city limits as needed.

Why Join Us?

  • Work closely with leading corporate clients and gain real-world delivery experience.
  • Step up into a client-facing and coordination leadership role.
  • Contribute to impactful corporate learning programs delivered at scale.
  • Grow into Program Manager or Client Success roles through structured learning and mentorship.

Skills: program coordination,client servicing,client handling,corporate training,program manager,training programs,edtech,training operations,client relationship,customer success,project manager,learning

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