O2C Executive

4 days ago

Bengaluru, Karnataka, India DigiTop Digital Transformation Consulting Services Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year
  • Customer Invoicing:
  • Generate and issue customer invoices accurately and on time based on sales orders, contracts, or delivery notes.
  • Ensure compliance with contractual terms, tax regulations (e.g., VAT in KSA), and internal policies.
  • Cash Application:
  • Apply customer payments against invoices in ERP/SAP accurately.
  • Investigate and resolve any unapplied cash or discrepancies.
  • Accounts Reconciliation:
  • Perform monthly reconciliation of customer accounts and resolve mismatches in coordination with customers and internal stakeholders.
  • Maintain up-to-date records for all AR transactions.
  • Collections Management:
  • Monitor outstanding accounts and proactively engage customers for payments.
  • Issue reminders, dunning letters, and escalate overdue accounts in line with company policy.
  • Coordinate with the Legal team for escalated collections when necessary.
  • Reporting:
  • Prepare regular AR aging reports, collection status reports, and cash forecasting inputs.
  • Support monthly, quarterly, and year-end close activities by providing AR-related data and analysis.
  • Process Improvements:
  • Identify inefficiencies in the O2C cycle and propose process improvements.
  • Ensure all AR processes comply with internal controls, SOX (if applicable), and audit requirements.
  • Stakeholder Management:
  • Collaborate with Sales, Contracts, Operations, and Treasury teams to resolve billing issues and improve customer satisfaction.
  • Support internal and external audit processes by providing necessary documentation.

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