Collection Support Executive
4 days ago
Job Title: Collection Support Executive (Tele-calling)
Company: Bimapay
Location: Pitampura, New Delhi (On-site, In Office)
**Proficiency in Malayalam OR Telugu, or Tamil is mandatory.
About Us:
Bimapay Finsure Pvt. Ltd. is a growing fintech company committed to delivering secure, seamless, and innovative financial solutions.. We are looking for motivated individuals to join our collection support team and help us maintain strong customer relationships while ensuring timely payments.
Key Responsibilities:
Make outbound collection calls to customers and follow up on overdue payments.
Provide payment reminders in a professional and empathetic manner.
Maintain accurate records of customer interactions in the system.
Resolve customer queries related to payments and escalate issues when necessary.
Requirements:
Minimum 1 year of experience in collections, tele-calling, or customer support.
Proficiency in Malayalam, Telugu, or Tamil is mandatory.
Good communication and negotiation skills.
Ability to handle customers politely and professionally.
Basic computer knowledge (MS Office, CRM tools).
Willingness to work on-site at Pitampura, New Delhi.
What We Offer:
Competitive salary.
Growth opportunities within the organization.
Supportive and professional work environment.
Employment Type: Full-time, On-site
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