E-Commerce Category Specialist

2 days ago

Chennai, Tamil Nadu, India Zebronics Full time

Role Overview:

The E-Commerce Category Account Manager will be responsible for driving sales growth, optimizing product visibility, and ensuring seamless operational performance across all online and e-commerce marketplaces. This role requires strong analytical skills, operational excellence, and the ability to manage multiple SKUs across different categories and platforms.

Key Responsibilities:

  • Manage Zebronics category portfolio across platforms such as Amazon, and Flipkart.
  • Develop and execute platform-specific sales strategies to drive product visibility, conversions, and category growth.
  • Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals.
  • Maintain product data consistency across platforms and continuously update new launches, specifications, and images.
  • Monitor and improve content scorecards as per each platforms guidelines.
  • Plan and execute pricing strategies, discount offers, and festival campaigns to maximize sales and margins.
  • Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets.
  • Partner with finance teams to reconcile claims, commissions, and promotional spends with marketplaces.
  • Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement.
  • Prepare and share weekly/monthly performance reports with management on platform sales, growth, and competition insights.
  • Recommend strategic adjustments to drive revenue and improve operational efficiency.
  • Work closely with marketing, inventory, finance, and logistics teams for smooth execution of campaigns and stock management.
  • Collaborate with marketplace representatives for resolving operational issues and ensuring compliance with platform SLAs and policies.

Required Skills & Competencies:

  • Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms.
  • Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment.
  • Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for daily reporting and insights.
  • Strong communication skills are preferred.
  • Ability to multitask, prioritize, and manage multiple stakeholders effectively.
  • Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

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