Senior Consultant

Senior Consultant -
Salesforce
(Remote, U.S Client)

Panache Solutions is hiring a
Senior Salesforce Consultant
on behalf of one of our U.S-based clients. This is a
remote opportunity
for experienced Salesforce professionals who can lead business analysis, design innovative CRM solutions, and mentor teams while delivering impact on enterprise-scale projects.

Join a dynamic Salesforce team and take the lead in crafting scalable, impactful business solutions that drive real value.

Role Summary

The Senior Salesforce Consultant leads the design, documentation, and delivery of Salesforce solutions with confidence and minimal supervision. This role calls for a strategic thinker and hands-on problem solver who thrives on tackling complex challenges and driving meaningful business impact. The ideal candidate is self-motivated, continuously sharpens their Salesforce expertise, and takes ownership of learning and innovation to deliver scalable, high-quality solutions.

Key Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms
• Work with development team members to craft innovative and potentially complex, cutting-edge solutions to address functional gaps
• Serve as a mentor and advisor to other consultant team members
• Provide insights and recommendations to company leadership
• Coordinate and communicate with external, client resources effectively and professionally
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes
• Understand data requirements and coordinate with data analysts for any data needs
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products

Required Skills

• Salesforce CRM Administration & Configuration – user management, security, workflows, validation rules, process builder, flows
• Salesforce CRM Implementation – end-to-end setup, customization, and deployment of Salesforce solutions
• Salesforce Data Management – data migration, cleansing, deduplication, reporting, dashboards
• Business Analysis (CRM Focused) – requirements gathering, user stories, process mapping, gap analysis, documentation
• Salesforce Solution Design – building scalable, CRM-native solutions for sales, service, and nonprofit clouds
• CRM Integrations – experience with Salesforce AppExchange apps and external system integrations (REST/SOAP APIs, middleware)
• AMS/CRM Platforms – NetForum, Personify, Aptify, Impexium, MS Dynamics, Fonteva, Nimble AMS
• Stakeholder & Client Engagement – workshops, requirement elicitation, UAT facilitation
• Agile/Scrum Delivery – working in cross-functional teams to deliver Salesforce CRM projects on time
• Mentorship & Leadership – guiding junior consultants on Salesforce CRM best practices

Required Candidate Profile

• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
• At least 3+ years of business analysis experience for technology or technology services implementation projects
• At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies
• Demonstrated successful solution crafting
• Salesforce implementation or administration experience

Preferred:

• 1+ years of business analysis experience working in the non-profit or association industry
• Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
• Finance and accounting or implementation of technology platforms for these

Your experience in Salesforce CRM and enterprise consulting could be the perfect match