Embedded Escalation Engineer

5 days ago


Bengaluru, Karnataka, India Microsoft Full time US$ 1,20,000 - US$ 2,00,000 per year

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.


Interested in being on the cutting edge of AI Cloud Services? Then come join Microsoft as an Embedded Escalation Engineer (EEE) working with AI technologies. 


As EEE, you will be part of AI engineering team within support to be "the" differentiator in the marketplace and need the best and brightest to take our AI solutions to the next level.
This role is flexible in that you can work up to 50% from home.


Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



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