Customer Care Executive

3 days ago

Kolkata, West Bengal, India Tech Mahindra Full time ₹ 1,20,000 - ₹ 1,80,000 per year

We are currently having openings in our Voice Process 100% work from office in permanent mode.

  • Designation-
  • Customer Support Associate.
  • Job Profile-
  • Have to resolve customer's query Voice Call
  • Mandatory Criteria-
  • Min Graduaction.
  • Both fresher & experienced can apply
  • Excellent verbal communication skill in English & Hindi without major MTI for Voice process
  • Customer Orientation.
  • Between 09:00am – 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break
  • No planned leave for upcoming 3 months after joining
  • 5 Days working 2 days' rotational week off
  • Should have a typing speed of 30WPM with 90% accuracy
  • Interview Structure-
  • HR round - General check. –
  • Typing Test
  • OPS round – General Check
  • Voice Versant (V4 and above)
  • Client Round – Video Call
  • Payouts –
  • Fresher- 14k in hand
  • Training Can be at night.
  • Documents Required –
  • Education Mark sheets
  • Aadhar Card
  • Pan Card
  • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
  • Location details for Walkin interview:

Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)Role & responsibilities

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