Front Office Receptionist

6 days ago


Velachery Chennai Tamil Nadu, India Primex Healthcare and Research Pvt Ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per year

1. Patient Reception & Communication

  • Greet and welcome patients, visitors, and clients in a courteous and professional manner.
  • Assist patients with registration, check-in, and check-out processes.
  • Provide accurate information regarding services, doctors' schedules, consultation timings, and procedures.
  • Respond promptly to phone calls, emails, and walk-in inquiries.

2. Appointment Management

  • Schedule, reschedule, and confirm patient appointments.
  • Maintain and update the appointment calendar and inform doctors/technicians about daily schedules.
  • Coordinate follow-up visits and manage patient flow to reduce waiting times.

3. Documentation & Billing Support

  • Ensure accurate data entry of patient details into the hospital/clinic management software.
  • Collect consultation fees, issue receipts, and coordinate with the billing team if required.
  • Assist with patient records, reports, and documentation as per compliance guidelines.

4. Coordination & Support

  • Liaise with doctors, nurses, diagnostic departments, and support staff to ensure seamless service delivery.
  • Handle patient grievances politely and escalate issues to the concerned authority if necessary.
  • Maintain the reception area — ensure cleanliness, availability of brochures, and updated information displays.

5. Compliance & Confidentiality

  • Follow all healthcare service protocols and safety guidelines.
  • Ensure patient information is handled with strict confidentiality as per data protection norms.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



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