Associate Payroll Manager

Role: Associate Payroll Manager

Location: Hyderabad, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

Supervises team of entry to intermediate level payroll professionals or supervisors of support-level payroll employees, setting day-to-day goals and objectives. Responsible for developing procedures for payroll operations to maintain effective control environment. Responds to queries and manages small-scale projects.

Key Responsibilities:

The Associate Manager Payroll is the go-to subject matter expert regarding Global View capabilities, team & vendor performance, and service delivery model supporting the Country Payroll Manager as needed to optimize operations and Shared Services value. Possessing an evolved technical and customer service aptitude, this role identifies trends which turn into actionable improvements, identifies and addresses training needs of the team, mentors/coaches employees on tactical processing areas of opportunity and tracks performance to defined service level agreements. and creating a stable, standardized, consistent and pleasing operating environment is critical to ensure Shared Services meets and exceeds customer leadership expectations.

• Manages the day-to-day activities of the country Payroll Delivery Center/s, executing the entire payroll process for all employees of assigned countries.
• Assists in the development of the managed service environment including resource requirements, policies, procedures, and logistics
• Internal stakeholder engagement
  • Works with appropriate business unit customers on regular basis
  • KPIs/Metrics review
  • Escalation management
  • Change management – actively communicate changes to policy/standards
• Manages vendor relationships with ADP and other third-party vendors
• Handles the billing to various business unit customers and resolution of any related billing issues
• Support process improvement initiatives and build a culture of continuous improvement
• Assures appropriate levels of control are in place and functioning well (e.g., ACA, eSOX, gap assessments, local regulations/governance, and external audits)
• Assures appropriate compliance with regards to data privacy and retention of records
• Implement, monitor and maintain current on country legislation and compliance standards
• Bring industry best practices to the global strategy; participate in regional/global efforts
• Performance management amongst team; partner with HR regarding any performance issues impacting the team
• Proactive communication with team and leadership; effectively communicate with all levels within the Shared Services organization
• Build depth of knowledge within team, develop associates and support career-pathing; succession planning
• Manage preparation, analysis and remediation surfaced on metrics

Minimum Requirements

• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution
• Requires specialized knowledge of technical or operational practices
• University Degree and a minimum of 3 years prior relevant experience

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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