Telemarketer – Team Lead

6 days ago

Karunagappalli Kerala, India LINK FOR LOANS DISTRIBUTION PRIVATE LIMITED. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Summary

Link for Loans Distribution Pvt. Ltd. is seeking a Telemarketer Team Lead with strong leadership skills and experience in the bank loan sector. The ideal candidate should be capable of leading a team of telemarketers, driving sales performance, and ensuring effective customer communication to achieve business targets.

Working Hours: Monday to Saturday, 9:30 AM – 5:30 PM

Key Responsibilities

  • Lead, train, and motivate a team of telemarketers to achieve daily and monthly targets.
  • Guide the team in promoting various bank loan products (personal, home, business, etc.).
  • Monitor call performance and provide regular feedback and performance reports.
  • Handle escalated customer inquiries and ensure service quality.
  • Track team productivity, maintain lead records, and ensure timely follow-ups.
  • Coordinate with the sales team and management to align team efforts with company goals.
  • Support recruitment and onboarding of new telemarketing team members.

Required Skills & Qualifications

  • Education: Graduate in any discipline (mandatory).
  • Experience: Minimum 1 year of experience leading a telemarketing team, preferably in the bank loan or financial services sector.
  • Strong understanding of loan products and customer eligibility criteria.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in Malayalam and English.
  • Good computer and CRM handling skills.
  • Preference: Female candidates.

Work Location : Karunagappalli and Kayamkulam

Salary

  • Competitive; based on experience and performance.

Job Type: Full-time

Work Location: In person

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