
Telemarketer – Team Lead
23 hours ago
Job Summary
Link for Loans Distribution Pvt. Ltd. is seeking a Telemarketer Team Lead with strong leadership skills and experience in the bank loan sector. The ideal candidate should be capable of leading a team of telemarketers, driving sales performance, and ensuring effective customer communication to achieve business targets.
Working Hours: Monday to Saturday, 9:30 AM – 5:30 PM
Key Responsibilities
- Lead, train, and motivate a team of telemarketers to achieve daily and monthly targets.
- Guide the team in promoting various bank loan products (personal, home, business, etc.).
- Monitor call performance and provide regular feedback and performance reports.
- Handle escalated customer inquiries and ensure service quality.
- Track team productivity, maintain lead records, and ensure timely follow-ups.
- Coordinate with the sales team and management to align team efforts with company goals.
- Support recruitment and onboarding of new telemarketing team members.
Required Skills & Qualifications
- Education: Graduate in any discipline (mandatory).
- Experience: Minimum 1 year of experience leading a telemarketing team, preferably in the bank loan or financial services sector.
- Strong understanding of loan products and customer eligibility criteria.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in Malayalam and English.
- Good computer and CRM handling skills.
- Preference: Female candidates.
Work Location : Karunagappalli and Kayamkulam
Salary
- Competitive; based on experience and performance.
Job Type: Full-time
Work Location: In person
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