Hostess - Restaurants

Company Description

Sayaji Hotels Ltd is a trusted name in Indian hospitality, known for its "Yours Truly" service that blends warmth, trust, and elegance. Operating 39 hotels across 29 cities with over 2,537 keys, Sayaji Hotels delivers unique experiences through its flagship luxury brand, as well as other innovative offerings like Effotel and Enrise. With a legacy built on over 350,000 memorable stays, the hotel chain provides personalized service and a diverse range of accommodations, from luxury resorts to modern business stays. Sayaji Hotels is committed to offering heartfelt service and creating memorable stays for all its guests.

Role Description

This is a full-time on-site role, located in Indore, for a Hostess in the restaurant division. The selected candidate will be responsible for welcoming and seating guests, managing reservations, ensuring exceptional customer service, and maintaining a pleasant dining environment. The Hostess will coordinate with the restaurant team to ensure smooth operations and provide assistance to guests with professionalism and courtesy.

Qualifications

• Strong interpersonal skills to create a welcoming and positive experience for guests
• Knowledge of managing reservations and ensuring seamless seating arrangements
• Excellent communication skills and phone etiquette
• Proven expertise in delivering exceptional customer service
• Ability to work collaboratively in a fast-paced, on-site restaurant environment
• Flexibility with work schedules, including weekends and holidays
• A high school diploma or equivalent is required; hospitality or customer service experience is preferred