Senior Principal Consultant, Microsoft Power Platform

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Principal Consultant, Microsoft Power Platform (MPP) Solution Lead

As MPP Solution Lead, you will be responsible for the full Microsoft Power Platform technology stack to support development lifecycle processes that translates business requirements into functioning software applications, services, and solutions. Translate solutions in pre-sales cycles to support Genpact Sales Teams. As a key member of our Enterprise Automation practice, and Hyper-Automation delivery team, you will design, code in power platform, test and implement new Proof of Concepts within Genpact internal sandboxes, Genpact internal operations, and client environments.

Responsibilities:
Solution Architecture & Design
. Design and architect automation workflows using Power Automate (Cloud & Desktop Flows).
. Define and implement best practices for workflow development, governance, and security.
. Integrate Power Automate with Power Apps, SharePoint, Microsoft 365, Azure, and third-party applications.
. Optimize performance and scalability of automation solutions.
Development & Implementation
. Lead the development, testing, and deployment of Power Automate solutions.
. Build complex RPA solutions using Power Automate Desktop.
. Develop and implement custom connectors, APIs, and AI Builder models.
Technical Leadership & Best Practices
. Define automation frameworks, governance policies, and standards.
. Mentor and guide developers, analysts, and business users in best practices.
. Collaborate with stakeholders and cross-functional teams to gather requirements.
Integration & Security
. Ensure seamless integration with enterprise applications (e.g., SAP, Salesforce, Dataverse, Azure Logic Apps).
. Implement role-based access control (RBAC) and security compliance standards.
. Troubleshoot and resolve issues related to automation workflows.
Required Skills & Qualifications:
. Experience in designing and developing Power Automate solutions.
. Expertise in Microsoft Power Platform (Power Automate, Power Apps, Power BI, Dataverse).
. Strong understanding of Cloud Flows, Desktop Flows (RPA), AI Builder, and Process Mining.
. Hands-on experience with REST APIs, JSON, OAuth, and Microsoft Graph API.
. Knowledge of Azure Logic Apps, Functions, and Cognitive Services.
. Experience with SharePoint, Dynamics 365, and SQL databases.
. Familiarity with Agile methodologies and DevOps practices.
. Excellent problem-solving, communication, and leadership skills.

Qualifications we seek in you
Minimum qualifications
. Proven experience with one or more RPA technologies
. Professional experience in programming (including scripting /coding), SQL and relational databases, and application development
. Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes
. Problem-Solving and Analytical Skills
. Ability to prioritize and manage Multiple Portfolios

Preferred Qualifications:
. Microsoft Power Platform Solution Architect Expert (PL-600) certification.
. Experience with Power Virtual Agents and Copilot Studio.
. Prior experience in automation governance and Center of Excellence (CoE) setup.
. Knowledge of AI-driven automation and chatbot integration.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.