Device Management L3 Support Engineer

3 days ago

Chennai, Tamil Nadu, India OA Compserve Pvt. Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Description
Job Opening - Details
Position :
Device management L3 Support Engineers

Location :
Chennai

Experience :
At least 10 to 12 years of experience out of which minimum 7 Years of experience in security incident monitoring, security architecture, security solution implementation, administration and management of security devices as mentioned in RFP.

Detailed Job Description

  • Strong knowledge of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..
  • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc.
  • Good communication, managerial, documentations (i.e presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc) and project management skills, should be capable enough to coordinate with different stakeholders.
  • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc.
  • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc) of security tools to minimize manual intervention, human error and faster resolution/response.
  • Responsible for day-to-day operations and handle technical escalations by L1 and Customer team, perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc.
  • Accountable for team building, resource management, skill enhancement, cross function learning and working etc

Certifications :
Relevant certifications i.e Certified Endpoint Protection Professional, CEH, CISM, CISSP, CISA, ITIL, COBIT, ISO 27001 etc.

Education And Skills

  • B.E. /B.Tech/MCA.
  • At least 10 to 12 years of experience out of which minimum 7 Years of experience in security incident monitoring, security architecture, security solution implementation, administration and management of security devices as mentioned in RFP.
  • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc.

)

  • CPD-Emergency Support Engineer –L3

    1 week ago

    Chennai, Tamil Nadu, India Voicecord Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Line Manager: Core ManagerJob title: CPD Operations EngineerJob Abbreviation: CPD L3 Engineer for Emergency (000) desk support EngineerJob Family: CPD Operations Engineer – L3Enhanced E000 support: · Trigger Welfare Checks - Share details of failed E000 call attempts (MSISDNs) with the Care team to enable timely welfare checks for impacted customers. ·...

  • Senior Network Engineer – L3

    1 week ago

    Chennai, Tamil Nadu, India Neev Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Job Title:Senior Network Engineer – L3 (TPG-T Customer Support)DepartmentNetwork Operations / Core Network Engineering / Service Assurance(Part of Technology Operations division in a Telecom or Managed Network Services organization)Job PurposeThe Senior Network Engineer (L3) is responsible for providing advanced technical support, configuration management,...

  • M365 L3 Engineer

    1 week ago

    Chennai, Tamil Nadu, India HCL Technologies Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    CONSULTANT Experience 4.5-8 Years Skill (Primary) DWP-UMC-MESSAGING SERVICES Qualification B-Tech Location Chennai Job Description (Posting). L3 Job Description M365 Services Job Summary: The M365 L3 Engineer is a senior-level role within the IT Operations team, responsible for managing and maintaining the Microsoft 365 (M365)...

  • L3/L4 Infra Support Engineer

    2 days ago

    Chennai, Tamil Nadu, India Consolidated Analytics Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job description: L3/L4 Infra Support Engineer - Windows/AzureLooking for an experienced Sr. Systems Administrator to join our Systems Team to help design, implement, maintain, and support our growing server infrastructure in the data center and cloud (Azure) environments. You will be part of a team that is responsible for designing and developing secure,...

  • J2EE SME – L3 Production Support Engineer

    4 days ago

    Chennai, Tamil Nadu, India Indium software Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job InformationDate Opened10/08/2025Job TypePermanentRSD NO12029IndustryIT ServicesMin Experience8Max Experience12CityChennaiState/ProvinceTamil NaduCountryIndiaZip/Postal Code600018Job DescriptionJob Title: Java/J2EE SME – L3 Production Support Engineer Job Summary: We are looking for an experienced Java/J2EE Technical SME to join our Level 3 (L3)...

  • Linux L3 Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 60,00,000 - ₹ 1,20,00,000 per year

    Linux L3 with IBM Spectrum Symphony NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux L3 Engineer to join in Chennai or Bangalore. Linux L3 with IBM Spectrum...

  • Mobile Device Management

    3 days ago

    Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Required Technical Expertise:Engineering Mobile Device Management – Airwatch & SOTI consolesEnd to end Engineering of SOTI and proposing road map / best practice in terms of managing devices managed via SOTI consoleExpertise in building, Create specific plans, build, test solutions for iOS / Android devicesLocationChennaiJob FunctionIT INFRASTRUCTURE...

  • Bilingual L3 support Lead

    3 days ago

    Chennai, Tamil Nadu, India NEXWARE TECHNOLOGIES PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Experience: 5+ YearsJapanese Level: JLPT N3 / N2 (Mandatory)Job Description:We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams. The candidate should be able to communicate effectively in both English and Japanese and work closely with development teams to resolve...

  • TOS L3 Senior Engineer

    6 days ago

    Chennai, Tamil Nadu, India A.P. Moller - Maersk Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Summary:APM Terminals is looking for a Senior TOS L3 Engineer to strengthen our global support capability for mission-critical Navis N4 and XPS platforms.This role combines advanced technical expertise with a proactive focus on standardization, documentation, and knowledge transfer, driving excellence across all terminals and L3 engineers worldwide.You...

  • SunGL L2/L3 Support

    2 days ago

    Chennai, Tamil Nadu, India Virtusa Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Key ResponsibilitiesProvide L2/L3 support for SunGL and related applications within the agreed service window (EU time zone).Perform incident analysis, troubleshooting, and resolution for application issues.Develop and maintain dashboards and reports using Power BI and other visualization tools.Utilize SQL and ETL processes for data extraction,...