Social Media and Marketing Manager
7 days ago
Purpose: Build a high-intent follower base, generate qualified leads, and drive always-on engagement across YouTube, LinkedIn, X (Twitter), Instagram, and partner/community channels—turning attention into pipeline.
About MostEdge
We're a retail-tech and AI platform serving fuel, grocery, and convenience retailers. Our mantra: "Protect Every Penny. Power Every Possibility." We lead with clarity, trust, and measurable outcomes.
What you'll own
- Strategy & Calendar
- Own the multi-channel social strategy, content pillars, and 90-day calendars aligned to launches, events, and campaigns.
- Define audience segments (owners, operators, merchandisers, IT) and map content to their journeys.
- Content & Creative
- Script, storyboard, and produce short-form video (Reels, Shorts, TikTok) and long-form YouTube.
- Write scroll-stopping copy, threads, carousels, and thought-leadership posts; coach execs for social.
- Build asset kits with design partners (thumbnails, lower thirds, motion templates).
- Channel Operations
- Daily posting, comment moderation, community replies, and creator/partner collabs.
- Launch & optimize newsletters, groups, communities (e.g., LinkedIn Groups, Discord/Reddit when relevant).
- Growth & Paid Social
- Plan/test paid campaigns (Lead Gen, Video View, Website Conversion) across LinkedIn, Meta, TikTok, YouTube.
- Stand up UTM conventions, A/B tests, landing pages, and retargeting flows with Marketing Ops.
- Lead Gen & Campaigns
- Turn content into MQLs via gated assets, webinars, demos, and event promos (e.g., NACS).
- Build employee-advocacy and customer-story programs.
- Analytics & Reporting
- Own dashboards for follower growth, engagement rate, watch time, CTR/CVR, MQLs/SQLs, pipeline influenced, CAC.
- Run post-mortems and quarterly insights to refine the playbook.
- Brand & Governance
- Guard voice/tone; maintain playbooks, response guides, and crisis workflows.
- Ensure compliance with platform and industry guidelines.
Success metrics (12 months)
- +40–100% MoM follower growth on priority channels (with quality thresholds).
- Engagement rate above industry benchmarks per channel.
- MQLs from social: establish baseline in first 90 days; 3–5× by Q4.
- YouTube: steady subscriber growth, watch-time and avg. view duration trending up.
- Response SLAs:
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