Manager-Solutions US Healthcare

2 weeks ago

Mumbai, Maharashtra, India Indihire Consultants Full time ₹ 8,00,000 - ₹ 16,00,000 per year
  • The Manager of Solutions will be responsible for designing solutions that meet the needs of our existing and potential clients.
  • This is a consultative pre-sales support function that aims to match client requirements with appropriate solutions that help the clients and orgnisation meet their respective goals.
  • The Manager of Solutions will work closely with other teams (including our sales team, product management team, and delivery team) to develop the right solutions that meet client requirements, and are also technically feasible, operationally efficient, financially attractive, and that the customer will be willing to buy.
  • This is a critical function, since each customer engagement may be worth millions of dollars over the contract term, and success or failure in designing the right solution could lead to huge financial gains or losses, even leading to termination of contract and loss of our reputation.

Role & responsibilities

  • Attend meetings (in person or virtually) to understand the clients background and operations .
  • Send questionnaires to the client to understand their requirements, if needed
  • Conduct assessment studies for clients, usually at the clients offices (or remotely in some cases)
  • Identify client goals and objectives for each clinical function or activity
  • Identify areas of improvement for the client
  • Identify potential solutions that might meet the clients needs
  • Define the scope of work and the specific activities that will perform
  • Identify how we will structure the workflow, i.e. hand-offs between the team and the client team
  • Identify the operational model and organization structure for the India-based delivery team Identify what metrics we would track to determine if our service delivery was successful Develop an implementation roadmap for the key activities in setting up and starting operations
  • Identify clients current costs, track competition pricing (if any), identify suitable pricing for our offerings, and estimate likely profit margins from the deal
  • Create proposals and presentations that highlight the solution for the client
  • Create materials that present capabilities and demonstrate why clients should choose for their needs
  • Estimate the financial benefits (cost reduction, revenue increase, etc.) and non-financial benefits (patient satisfaction, onboarding new physicians, etc.) that clients could achieve Create/write proposals, case studies, brochures/leaflets, and other client-facing materials Provide inputs to the Product Management team to help improve our products/services Attend client meetings.

Preferred candidate profile

  • 5 years of experience in management consulting (strategy, performance improvement, etc.) Innovative thinking, diagnostic skills, and problem-solving skills
  • Ability to work in an entrepreneurial environment with multiple stakeholders across geographies
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Strong skills in MS Office and/or Google tools, including PowerPoint / Google Slides and Excel / Google Sheets
  • Masters degree in business or healthcare, such as MBA, MHA or MPH Desirable: Experience in the healthcare industry
  • Prior work experience in the US
  • Prior experience in a pre-sales solutions and consulting role

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