
Manager / Sr. Manager – Loan & Credit Operations
21 hours ago
About the Role
We are seeking an experienced
Manager / Senior Manager – Loan & Credit Operations
to lead and oversee end-to-end loan operations for MSME and Business Loans. The ideal candidate will bring extensive NBFC experience, a strong foundation in central operations, and proven expertise in credit underwriting, ensuring compliance with regulatory guidelines and operational excellence.
Key Responsibilities
- Manage the
complete loan operations lifecycle
from CAM preparation to loan disbursement and closure. - Oversee
central operations
and ensure smooth execution of credit and loan processes. - Conduct and review
credit underwriting
for MSME and Business Loans. - Ensure compliance with
RBI guidelines, RoC norms
, and internal policies. - Collaborate with internal stakeholders (credit, risk, legal, collections) to streamline loan operations.
- Monitor portfolio performance, identify process gaps, and implement improvements for efficiency.
- Support audits, regulatory inspections, and reporting requirements.
- Provide leadership, mentorship, and guidance to the operations team.
Key Requirements
- 12–18 years of overall experience
, with at least
7–10 years in NBFC central operations
. - Proven track record in
MSME & Business Loans operations
. - Strong understanding of
loan operations processes
– from CAM to end-of-loan lifecycle. - Credit Underwriting Experience
(mandatory). - In-depth knowledge of
RBI guidelines, RoC compliances
, and regulatory frameworks. - Strong analytical, decision-making, and leadership skills.
Preferred Qualifications
- Graduate/Postgraduate in Finance, Accounting, or Business Administration (CA / MBA preferred).
- Prior experience in managing large teams within credit & loan operations.
- Strong stakeholder management and communication skills.
What We Offer
- Opportunity to work with a fast-growing NBFC with a strong MSME lending portfolio.
- Leadership role with direct impact on operations efficiency and compliance.
- Competitive compensation package aligned with experience.
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