Senior Product Manager

About the Company

Join the Rocketship

We're building ShopOS
— AI agents powering the entire ecommerce stack. Already past PMF, we're scaling fast and shaping the future of how online brands are built with AI.
Co-founded by seasoned builders
with multiple successful exits to companies like
Scapic
&
Polygon Labs
, and we're
backed by Binny Bansal
. This isn't just another start-up — it's a front-row seat to the next big shift in ecommerce.

Watch
:
What is ShopOS (from the founders' lens - Click here)

About the Role

As a Senior Product Manager
 at ShopOS, you'll lead critical product initiatives at the intersection of AI and eCommerce. You'll be responsible for shaping and launching high-impact features—whether it's an AI agent that generates a brand's storefront or a visual catalog tool that kills the need for a PIM system.

You'll collaborate deeply with engineering, design, and go-to-market teams to build innovative, user-centric products with a high velocity of iteration. This is a high-ownership role for a strategic thinker, doer, and team player with product instincts and start-up hustle.

Key Responsibilities

• Own the strategy, roadmap, and execution for major product pillars across the ShopOS platform
• Define problems worth solving, shape product narratives, and turn vague ideas into crisp specs
• Collaborate with engineering to define architecture and delivery plans for AI-native systems
• Work with design to prototype, test, and launch fast iterations of user-facing features
• Coordinate with GTM teams to align launch plans, user education, and monetization strategies
• Run discovery with users—interviews, data analysis, and live testing to inform decisions
• Write clear specs, PRDs, user stories, and release notes
• Track and improve product KPIs: activation, retention, usage, NPS, and revenue metrics
• Balance MVP thinking with long-term scalability and platform cohesion
• Act as a player-coach: mentor APMs or interns, and take the lead on high-stakes bets

Basic Qualifications

• 5+ years of product management experience, ideally in B2B SaaS or platforms
• Proven success shipping complex tech products from 0→1 and scaling them post-launch
• Deep understanding of product strategy, user research, roadmapping, and analytics
• Ability to translate customer pain points into powerful product opportunities
• Experience working with engineers on platform or backend-heavy products
• Comfort with fast-paced execution, shifting priorities, and startup ambiguity
• Strong written and verbal communication—clear specs, sharp decks, structured thinking
• Passion for AI, eCommerce, and crafting magical user experiences

Preferred Qualifications

• Prior experience in AI-driven tools, automation platforms, or commerce enablement
• Familiarity with systems like PIM, DAM, CMS, or workflow automation tools
• Background in eCommerce, marketplaces, or B2B SaaS
• Hands-on knowledge of Gen AI tools, prompt engineering, or working with LLMs
• Comfortable working closely with design (UX/visual) and data (SQL, dashboards)
• Start-up or founder experience is a big plus

Tools You'll Use

• Product: Notion, Figma, JIRA/Linear, Miro
• Communication: Slack, Loom, GDocs
• Analytics: PostHog, Amplitude, Mixpanel, SQL
• Stack You'll Work With: , Python, GraphQL, PostgreSQL, Kafka, AWS/GCP

Our Values

• Extreme ownership and bias for action
• Honest, high-velocity communication
• Respect for craft and obsession with users
• Fast, scrappy iteration over perfection
• Low ego, high empathy, radical candor

What We Offer

• Competitive salary
• Health & wellness benefits
• Work from our vibrant Bangalore (HSR Layout)
• Direct mentorship from founders and top E-commerce / AI veterans who are our advisors
• Work on cutting-edge AI + eCommerce problems
• Freedom to move fast, ship, and break things (responsibly)
• High ownership, zero bureaucracy culture

Location

We're hiring in Bangalore - HSR

Why Join Us?

• Work on cutting-edge AI products redefining commerce.
• Build with founders who've
  done this before
  .
• Be part of a high-growth, high-impact journey.