Lead Analyst Knowledge Services

4 days ago

Pune, Maharashtra, India Infosys Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:Create an inspiring team environment with an open communication cultureMonitor team performance set clear team goals delegate task set deadlines oversee day to day operations and reports on metricsDiscover training needs mentoring and provide coachingReview and audit cases raised by team members for qualityCross sharing of new and emerging patterns as and when noticedAnalyze data from multiple sources to identify gap in business areasStrong data analyst profile with data interpretation trend identification and data deep diving skillsMonitor historical transactions and identify high risk transactions within the business portfolioDetermine new and dynamic fraud trends by analyzing accounts and transaction patternsCollaborate with regional stakeholders to understand local fraud trends and operational requirementsIdentify gaps in existing fraud controls and recommend enhancementsTechnical Requirements:Multitasker proven problem solver strong communication skills Written Verbal Leadership skills Attention to detailProven work experience as a team leader or supervisorCurious open mindset to constantly learn on the jobCapable to analyze large datasets and identify complex anomalous patternsProficient knowledge of Word PowerPoint and ExcelAbility to work effectively in a high volume multi task environmentHaving knowledge of best practices in fraud detection prevention will be added advantageAbility to prioritize work and manage time in a fast paced environmentAdditional Responsibilities:MBA Any GraduateExperience Total of 8 years of experience which includesAt least 8 years in Fraud Management Loss prevention preferably from Retail CPG eCommerce Telecom Financial Services industryPreferred Skills:Domain(IBPO)->Domain Analytics -Insurance Analytics->Claims and Fraud Analytics

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