Room Service
4 days ago
We are looking for a highly skilled and experienced Order Taker to join our team at TAJ Santacruz Mumbai. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.
Roles and Responsibility
- Manage and coordinate room service orders efficiently.
- Handle guest complaints and resolve issues professionally.
- Maintain accurate records of orders and sales.
- Ensure timely delivery of orders to guests.
- Provide exceptional customer service to ensure high satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
Job Requirements
- Minimum 2 years of experience in hospitality, preferably in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with point-of-sale systems and inventory management software.
- Ability to maintain confidentiality and handle sensitive information.
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