Servicenow Developer
6 days ago
We are looking for a skilled ServiceNow Developer with 6-12 years of experience to join our dynamic team in Panindai. The ideal candidate will have a strong background in configuration, day-to-day administration, and management of the ServiceNow platform.
Roles and Responsibility
- Set up, configure, and administer the ServiceNow platform, including integrating with new systems.
- Identify and resolve errors, ensuring system and database management comply with policies and standards.
- Support end users, teams, and suppliers involved in IT Service Management.
- Manage the lifecycle of software version changes, plan and implement upgrades and conversions.
- Ensure instance security by managing password standards, user/group access, access control rules, and auditing.
- Monitor and maintain availability, security, performance, and operational capability of ServiceNow.
Job Requirements
- Minimum 6 years of experience as a ServiceNow Administrator or equivalent experience.
- Strong knowledge of ServiceNow administration, configuration, and customization.
- Experience with scripting (JavaScript, Glide, REST/SOAP APIs).
- Understanding of ITSM and ITIL frameworks.
- ServiceNow Admin certification is preferred.
- Knowledge of Azure, Google Cloud, LDAP, SSO, and Active Directory integrations.
- Strong problem-solving, analytical, and communication skills.
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
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