Wintel Admin L3

1 week ago

Gurugram Noida, India OculusIT Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities Wintel Admin L3

Preferred candidate profile


• Knowledge of Windows Operating systems support.


• L3 level experience in Windows Operating systems support.


• Good Experience in Terminal servers (Admin mode) & Windows Clustering.


• Basic knowledge on Storage, Networking, Firewall and backup Applications/devices.


• Experience in VMware components.


• Performance and/or network trace analysis for Servers.


• Working knowledge in Scripting and Automation.


• Problem solving Capability in IBM, HP and Dell Hardware.


• Problem determination and resolution within SLA's.


• Should be able to Perform Root Cause Analysis for the incidents.


• Should be able to do Capacity Planning.


• Handle L2/L3 technical escalations.


• Ability to acquire new skills & keep them updated.


• Work with Local & Global Teams.


• Ability to quickly analyze & diagnose technical problems.


• Independently generates solutions based on analytical, technical skills and business knowledge.


• Mentor and train other team members.


• Willing to Work on Shifts based on the projects need.


• Microsoft and other technical/industry certifications desirable.


• Proactive and clear communication skills.


• Quality and Process Knowledge.

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