Telecaller – School Admissions

4 hours ago


Kandivali West Mumbai Maharashtra, India 2b8e18dd-0fad-40c4-a692-0ff1d2f0c3bb Full time ₹ 2,50,000 - ₹ 5,00,000 per year

We are looking for a proactive, confident, and student-friendly Telecaller cum Counsellor to manage admissions inquiries for our school. The ideal candidate should have excellent communication skills, the ability to guide parents, and a passion for helping them make the right educational choice for their child.

Key Responsibilities

  • Handle inbound and outbound admission-related calls professionally.
  • Provide accurate information about the school, curriculum, facilities, and admission process.
  • Follow up with parents to ensure smooth lead conversion.
  • Maintain records of inquiries and update the CRM on a regular basis.
  • Schedule school visits, counselling sessions, and follow-ups.
  • Build rapport with parents and address their concerns patiently.
  • Assist the admissions team during events, orientations, and campus visits.

Requirements

  • Minimum 1–3 years of experience in telecalling, counselling, or customer service (education sector preferred).
  • Excellent verbal communication skills in English and Hindi (other local languages are a plus).
  • Strong persuasion skills and a pleasant phone etiquette.
  • Ability to handle parent queries with confidence and clarity.
  • Basic computer knowledge (MS Office, Google Sheets, CRM).
  • Positive attitude, patience, and willingness to learn.

Job Type: Full-time

Work Location: In person



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