Telecaller – School Admissions
4 hours ago
We are looking for a proactive, confident, and student-friendly Telecaller cum Counsellor to manage admissions inquiries for our school. The ideal candidate should have excellent communication skills, the ability to guide parents, and a passion for helping them make the right educational choice for their child.
Key Responsibilities
- Handle inbound and outbound admission-related calls professionally.
- Provide accurate information about the school, curriculum, facilities, and admission process.
- Follow up with parents to ensure smooth lead conversion.
- Maintain records of inquiries and update the CRM on a regular basis.
- Schedule school visits, counselling sessions, and follow-ups.
- Build rapport with parents and address their concerns patiently.
- Assist the admissions team during events, orientations, and campus visits.
Requirements
- Minimum 1–3 years of experience in telecalling, counselling, or customer service (education sector preferred).
- Excellent verbal communication skills in English and Hindi (other local languages are a plus).
- Strong persuasion skills and a pleasant phone etiquette.
- Ability to handle parent queries with confidence and clarity.
- Basic computer knowledge (MS Office, Google Sheets, CRM).
- Positive attitude, patience, and willingness to learn.
Job Type: Full-time
Work Location: In person
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