Site Reliability Engineer

3 days ago


Bengaluru, Karnataka, India Orcapod Consulting Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the Role:

We are seeking a Junior Site Reliability Engineer (SRE) with strong expertise in DevOps, Networking, and Production Support. The ideal candidate must be CCNA certified with hands-on experience in voice protocols, network troubleshooting, and cloud-based production environments. This role involves global shift coverage (WednesdaySunday) to support multi-region operations.

Key Responsibilities:

  • Provide production support for mission-critical infrastructure and applications.
  • Monitor and maintain system reliability, uptime, and performance across global time zones.
  • Troubleshoot network issues and perform root cause analysis (RCA).
  • Work on incident response, escalation, and resolution for SRE/DevOps environments.
  • Support and enhance CI/CD pipelines, automation, and monitoring tools.
  • Collaborate with cross-functional teams (Cloud, Network, DevOps) to improve service reliability.
  • Maintain detailed documentation of incidents, fixes, and preventive actions.

Mandatory Skills:

  • SRE / DevOps experience (4–5 Years)
  • CCNA Certified (Networking)
  • Strong understanding of Voice Protocols (SIP, RTP, VoIP)
  • Production Support & Incident Management
  • Network Monitoring & Troubleshooting (Switches, Routers, Firewalls, VPNs)
  • Exposure to Linux/Cloud Environments

Preferred Skills (Good to Have):

  • Experience with GCP / AWS / Azure
  • Familiarity with CI/CD Tools (Jenkins, GitLab, etc.)
  • Knowledge of Python scripting or automation for support operations
  • Exposure to Monitoring Tools (Grafana, Prometheus, Splunk, etc.)


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