Sr. Lead Qualification Associate
1 week ago
Job Description: Sr. Lead Qualification Associate
Role Overview
The Sr. Lead Qualification Associate will be responsible for supervising and guiding a team of lead executives who handle incoming B2B leads, ensure proper qualification, nurturing, and timely follow-ups. This role emphasizes process management, team coordination, and reporting — with a strong focus on lead quality and conversion readiness, rather than direct client handling.
Key Responsibilities
- Supervise and support a team of lead executives managing B2B leads.
- Allocate and monitor leads, ensuring timely follow-ups and accurate qualification.
- Track lead progress, pipeline status, and closure timelines.
- Ensure adherence to defined SOPs and maintain data accuracy in CRM systems.
- Coach and motivate the team to meet productivity and quality benchmarks.
- Coordinate with sales and business development teams for seamless lead handovers.
- Prepare and maintain MIS/reports on lead qualification, conversions, and team performance.
- Conduct periodic performance reviews and provide actionable feedback.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- 2–3 years of experience in lead qualification, lead management, or inside sales (B2B, telesales, or D2C preferred).
- Strong understanding of lead qualification processes and CRM/lead management tools (Zoho, Salesforce, HubSpot, etc.).
- Excellent communication, coordination, and organizational skills.
- Process-driven, detail-oriented, and goal-focused mindset.
What We Offer
- Competitive salary with performance-based growth opportunities.
- Exposure to scaling B2B operations in the skincare/D2C industry.
- Supportive team environment with career advancement opportunities.
Job Types: Full-time, Permanent
Work Location: In person
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