Core Operations, Senior Manager

Officer – Global Operations

Who we are looking for:

Transaction Services is seeking a candidate to work as an Officer. This position will oversee multiple teams within Transaction Services teams. We are looking for candidate who has experience in Trade Settlements/Trade Processing area. Exposure to Money Market Settlements, Electronic Trade Delivery, Client Services teams will be preferred. A self-starter who is comfortable with uncertainty and deadline pressure. Should possess knowledge of asset management industry and the processes that support it. You need to provide guidance & leadership to the teams.

Why this role is important to us:

We are looking for an individual who is a self-starter, comfortable with uncertainty and deadline pressure and possess knowledge of the asset management industry and the processes that support it. You need to provide guidance & leadership to these teams.

What you will be responsible for:

As Officer you will be responsible for :

• Direct and manage project development from beginning to end including strategy development, execution, and reporting
• Collaborate with Business and Global leads identifying resources required to support & deliver transition/ change management projects
• Identify, evaluate, and track progress of project risks, issues and dependencies, escalating them appropriately with suggested mitigation approach
• Identify opportunity for product automation based on service requirements and products offered
• Develop full-scale project plans and associated communications documents. Track project milestones and deliverables
• Effectively communicate expectations to team members and stakeholders in a timely and clear fashion.
• Coach, mentor, motivate and supervise team members and influence them to take positive action and accountability for their assigned work
• Understand, follow and demonstrate compliance with all relevant internal policies and procedures and provide input to the further development of best practices
• Collaborate with appropriate teams globally to ensure consistent service delivery client solutions and client satisfaction
• Identify, develop and deploy process improvements leading to service level improvements and/or unit cost & operational risk reduction

What we value:

• Proven track record of related related/industry experience in Trade Settlements/Processing,
• 8-10+ years of experience of staff management and leading projects
• Working at senior levels in an organization together with the capability of communicating effectively at that level
• Working in matrix structures and cross-cultural environments with an ability to operate on their own and as part of a team
• Demonstrated accuracy and attention to detail.
• Strong influencing and negotiating skills when dealing with stakeholders (internal or external) is preferred
• Strong interpersonal and organization skills
• Knowledge of State Street systems/processes preferred but not required
• Proficiency in MS Office Tools

Education & Preferred Qualifications:

• Bachelor's/Master's degree in business discipline preferred or equivalent work experience
• Strong interpersonal, organizational, verbal and written communication skills.
• Proficiency with MS Office Applications e.g. Excel, Word, Power point etc.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

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