Senior Customer Care Executive

2 weeks ago


Delhi Gurugram NCR Noida, India Talent Advisors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description:

We are hiring passionate and customer-focused professionals for our Customer Service team in the Travel and Telecom domain. The role involves handling customer queries via phone, email, or chat, resolving issues related to travel bookings or telecom services, and ensuring high levels of customer satisfaction.

To apply, Call HR Deepanshu at

Key Responsibilities:

Respond to customer inquiries promptly and professionally

Assist with travel bookings, cancellations, rescheduling, or telecom-related queries

Troubleshoot issues and escalate when required

Maintain accurate customer records and follow up on unresolved issues

Requirements:

Graduate with excellent communication skills

16 years of experience in customer service (Travel or Telecom domain preferred)

Willingness to work in rotational shifts

Strong problem-solving and interpersonal skills


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