
Application Support Engineer- Control-M
5 days ago
Position : Application Support Engineer-Control-M
Experience : 5 to 8 Years
Notice period: Immediate to 15 Days (Not more than)
Location : Chennai
Type of Interview : F2F Interview (Final Discussion)
Required Skills: Control-M, Linux/Unix, SQL Queries, Oracle, Incident Management, Etc.
Responsibilities:
- 7/7 24/24 monitoring (by the control room) of IT-infrastructure and applicative components BNPPF
- Providing first line for all and second line support for workplace and applicative solutions
- Providing IT workplace equipment to end users (excl individual smart devices)
- We are gatekeeper of operational change management
- IT Continuity (perform DRP Disaster Recovery Program)
Technical & Behavioral Competencies:
As OPS engineer:
- To ensure that all deployments are conducted on schedule, are fully deployed, implemented, and function in the operational environments.
- To help prepare the detailed runbook by identifying all stakeholders and related actions.
- To analyze all technical dependencies between the different components.
- To update the Current State Architecture document based on detailed technical design.
- To update or create all documentation for support.
As incident solver in run mode:
- To find, advice and implement solutions in order to solve incidents
- To document the resolution progress and the applied solutions
- To investigate, analyze and document incident cause and solution
- To evaluate with the squad Scrum Master if an incident has to be escalated to the Incident Manager on duty (iMod)
Technical Experience:
Mandatory
- Basic Knowledge of Wintel, Unix & Linux Environment
- Good knowledge at Control-M
- Basic Operating system: Aix, Unix, Linux, Windows Server
- Basic Database oracle / SQL
- Basic on scheduling
- MS Office XLS, Word, PPT
If any interested can share the profile to ""
Regards,
Kalidasan Ramasamy
Human Resource
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