Process Analyst

7 days ago

Noida, Uttar Pradesh, India Provana Full time ₹ 2,00,000 - ₹ 6,00,000 per year

PROVANA

Responsibilities:

  • Review dispute files received daily, ensuring adherence to client SOPs and guidelines.
  • Investigate disputes thoroughly, ensuring accuracy and compliance with established procedures.
  • Conduct various internal audits to ensure compliance with regulatory rules, client requirements, and internal policies.
  • Ensure accounts that impact consumers or are subject to regulations are properly handled.
  • Ensure all processes comply with relevant regulations, including those that touch consumers or are governed by specific rules.
  • Identify any discrepancies or non-compliance issues and recommend corrective actions.
  • Maintain clear documentation of dispute investigations and audit findings.
  • Prepare reports summarizing findings, actions taken, and any areas of concern.

Key Skills:

  • Attention to detail and analytical thinking.
  • Familiarity with regulatory rules and procedures (if industry-specific, knowledge of relevant regulations like FDCPA, GDPR, etc.).
  • Strong communication skills to report findings and coordinate with internal teams.

Preferred Candidate Profile:

  • Graduation in any stream is mandatory.
  • Should have proficiency in Typing (30 WPM with 97% of accuracy)
  • Should be flexible with 24*7 shift.
  • Freshers can apply

Perks and Benefits:-

  • One way cab(Drop).
  • One Time Meal.
  • PF/ESIC.
  • Lucrative performance based incentives & Bonus.(Depending upon Businesses)

Interested candidates can come directly as walk-ins in A-68, Sector 64, Noida in between PM.

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