Senior Technical Problem Management Analyst

3 days ago


Pune, Maharashtra, India Mindpool Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Mindpool is hiring for Sr Technical Problem Management Analyst in Pune

Mandate skill set:
  • Strong communication skills and able to lead calls with multiple teams engaged, with good probing skills.
  • Understanding of Incident and Problem Management processes, to perform Root cause analysis on Major Incidents.
  • Understanding of ITIL.
  • 5-6 years of experience in IT, experience in Support/Problem Management is a plus.
  • Azure fundamentals knowledge is a plus.
  • Knowledge about Sunrise Clinical Manager (SCM) is a plus.
About Mindpool Technologies:

Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes us strong are our diverse expertise and a proven record of working with every industry type. We are powered with a strong team of certified and promising professionals. Our unique approach and innovative thinking have helped many businesses to expand and gain recognition. Accredited with ISO 9001:2015 and ISO/IEC 27001:2013, Mindpool has proven to be a trusted technology partner to our clients by maintaining a high standard of products/service


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