Team Member

1 day ago

Navi Mumbai, Maharashtra, India Mukand Ltd Full time ₹ 3,60,000 - ₹ 12,00,000 per year

Job Title: Team Member Sales

Experience: 5+ years in the Heavy Engineering Industry

Key Responsibilities:

  • Respond to direct and indirect customer enquiries and provide timely support.
  • Prepare quotations for standard and non-standard products.
  • Create comprehensive commercial offers, detailing pricing, payment terms, quantities, delivery timelines, and schedules.
  • Maintain regular communication with customers, providing updates on order status.
  • Collaborate with Manufacturing teams for feasibility reviews and risk analyses on new products or revised specifications.
  • Address customer issues and complaints, ensuring resolution within timelines and escalating major concerns internally.
  • Plan and monitor dispatches and manage accounts receivable.
  • Collect customer feedback and highlight areas for internal improvement.
  • Process sales orders in SAP according to customer schedules.
  • Issue delivery orders, verify invoicing, and track incoming payments, including advances or post-dispatch collections.
  • Prepare MIS reports and consolidate sales-related data.
  • Coordinate with cross-functional teams (manufacturing, design, quality, and planning) to ensure timely order completion.

Key Metrics:

  • Achievement of sales targets.
  • Order fulfillment within agreed timelines

Education & Qualifications:

  • Bachelors degree in Engineering or equivalent (required).
  • Master's degree in Engineering, Business Management, or equivalent (preferred)

Skills & Experience:

  • Minimum 5 years of experience in sales, preferably in the heavy equipment manufacturing industry.
  • Strong communication, coordination, and customer relationship management skills
  • Proficiency in SAP and MIS reporting

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