Manager Application Engineering

3 days ago

Mumbai, Maharashtra, India Jsw One Platforms Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About JSW ONE:

JSW One Platforms is a digital-first B2B e-commerce platform under the JSW Group, committed to transforming procurement for MSMEs and large enterprises in India. Through JSW One MSME and JSW One Homes, we offer a transparent, integrated, and scalable marketplace for industrial and construction materials. We leverage JSW's manufacturing legacy and digital innovation to enable our customers growth journeys.

Purpose of the job:

We are seeking an experienced Senior Application Engineer with deep technical expertise in flat steel products and their applications across automotive, manufacturing, construction, or allied sectors. This role requires strategic thinking, strong customer orientation, and hands-on application knowledge to drive product adoption, customer satisfaction, and business development.

Responsibilities:

  • Act as the technical expert for flat steel products (CR, HR, coated products) across automotive and non-automotive applications.
  • Lead product application trials, testing protocols, and validation activities at customer sites.
  • Partner with OEMs, Tier-1 suppliers, and manufacturing customers to deliver tailored application solutions.
  • Collaborate with sales and marketing teams for value selling through VAVE/VIU/EVI interventions.
  • Address complex customer complaints by performing root cause analysis, product failure diagnostics, and on-site audits.
  • Generate technical documentation, application notes, and customer presentations to support sales cycles.
  • Conduct training sessions for internal stakeholders, channel partners, and customers to enhance steel product understanding.
  • Support product innovation and voice-of-customer (VoC) feedback loops to the R&D and production teams.
  • Mentor junior application engineers and act as the bridge between field requirements and internal teams

Key requirements:


• In-depth knowledge of steel grades, product forms, coatings, mechanical properties, and typical industry applications.


• Strong analytical and problem-solving mindset with a customer-centric approach.


• Excellent communication skills to influence cross-functional teams and external stakeholders.
• Hands-on experience with product trials, application development, and customer technical support.


• Familiarity with manufacturing, stamping, welding, or forming processes in the automotive or allied sectors.
• Proficient in MS Excel, PowerPoint, and basic data analysis tools.


• Willingness to travel frequently across regions

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