Visa Process Consultant

Job Title:
Visa Process Consultant - Program Manager

Location:
Bangalore Office - Terratern Pvt Ltd

Employment Type:
Full Time [WFO]

About Terratern
Terratern is the fastest-growing Global Talent Mobility Solution, dedicated to guiding clients through seamless relocation journeys. We offer personalized visa assistance, job search support, and comprehensive resources to empower individuals pursuing opportunities abroad. Our commitment to client satisfaction and transparency ensures a smooth, reliable experience at every step of the immigration process.

Role Overview
As a Visa Process Consultant - Program Manager, you will play a critical role in managing and optimizing the visa and relocation process for our clients. You will work closely with both clients and internal teams to ensure timely and efficient handling of visa applications, support the relocation journey, and ensure compliance with global immigration policies.

Key Responsibilities

• Manage and oversee the complete visa application process for clients.
• Identifying new opportunities present globally and aligning them with the business team.
• Coordinate with clients, legal teams, and immigration authorities to ensure smooth visa processing.
• Guide clients through the entire relocation journey, from visa application to settlement in their new location.
• Track and report on visa status and processing times, ensuring deadlines are met.
• Offer strategic insights and personalized guidance based on clients' needs and global immigration policies.
• Identify potential risks in the visa application process and recommend solutions to mitigate them.
• Maintain and update records related to clients' visa and relocation status.
• Collaborate with the team to streamline internal processes and enhance service delivery.
• Ensure compliance with immigration laws and regulations for multiple countries.
• Building and managing the Visa team by ensuring the output and input metrics being tracked.

KPI (Key Performance Indicator)

• Successful visa processing and approval rates.
• Client satisfaction and feedback scores.
• Timely resolution of visa issues and delays.
• Efficient handling of client queries and support requests.
• Process improvement and optimization initiatives.

Eligibility

• 4+ years of experience in visa consultancy, immigration services, or program management.
• Strong understanding of global immigration laws and visa processes.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple clients and stakeholders simultaneously.
• Attention to detail and ability to work under pressure.
• Knowledge about Aus, Canada and Germany visa process

Why Join Terratern: Joining Terratern puts you in a mission-driven organization that is changing lives. Here's what makes us unique:

• Impactful Work: Assist individuals in achieving their global mobility goals by guiding them through the entire process.
• Professional Growth: Learn from our industry experts and get access to continuous training about the latest immigration trends and policies.
• Entrepreneurial Culture: You have authority and ownership in your role. Share ideas, try new solutions, and more.
• Work-Life Balance: Hybrid work arrangements that take care of your well-being.
• Collaborative Environment: Be part of an enthusiastic team eager for collaboration and excellence.

Skills: global immigration,visa process,documentation,mobility,immigration,processing,program manager,communication,global immigration laws,visa consultancy,project management,negotiation,problem-solving,program management,immigration services