Sr. Floor Officer/Department Manager

3 days ago

Guntur Vijayawada Visakhapatnam, India DMart Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Position Name: Department Manager

Experience: 5+ years

Education: Graduate/ Any Degree

Industry: QSR/ Manufacturing/ FMCG/ Hospitality/ Cinema/ Entertainment

Skill

  • Has good Leadership skills.
  • Is good at planning, directing, delegating.
  • Strong analytical skills.
  • Is good at monitoring, follow-up & implementation.
  • Is able to hand hold, guide and groom the team. Has good communication skills.
  • Is strong on processes.
  • Has good coordination skills and can take quick decisions for complex challenges in an effective manner.
  • Should be computer Savvy MS Excel, SAP

Job Role:

  • Is responsible for store opening/closing based on the shift. Conduct Daily briefing, weekly meetings and weekly briefings. Develop a strategy for implementation of manpower plan. Recruitment of Sales Associates, packer, cashiers, housekeep & security staff.
  • Induction of new joiness, On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plan. Ensure performance standard, discipline & grooming standards are maintained.
  • Analyseand study various report, conduct floor walk. Ensure Timely vendor payment. Ensure preventive maintenance. Conduct Dry Run (for critical equipment). Lead the Emergency Response Team, organize the Fire Mock Drill every month, conduct training on fire safety. Design strategy for Pilferage Control. Follow strong room process at opening, closing.
  • Ensure proper function of Customer Service (SRT). Supervise availability of Trolleys, Baskets & bags. Study audit report and design & develop action plan. Prepare end to end plan with timelines for stock take. Conduct property walk.
  • Develop a Back Up plans in case of emergencies. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity. Plan for festivals & season. Identify & discuss opportunities for better space management. Interact with government official during their visit to the store.

*Link to apply job online - 

Role:Department / Floor Manager

Industry Type:Retail

Department:Merchandising, Retail & eCommerce

Employment Type:Full Time, Permanent

Role Category:Retail Store Operations

Education UG:Any Graduate

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