hiring Airline Process

3 days ago

Navi Mumbai, Maharashtra, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per year

PRINCIPAL RESPONSIBILITIES:

  • Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
  • Understand customer queries received through calls and act accordingly.
  • Maintain a healthy and clean work environment & adhere to company policies and procedure.
  • Continuous up gradation of process knowledge as required

CRITICAL SKILLS REQUIRED

  • Excellent communication skills.
  • Comprehension - Ability to clearly understand the problem statement
  • Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
  • Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
  • Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs
  • Desired Skills: -
  • Self-Discipline
  • Learning and decision making
  • Patience and action oriented
  • Technical skills: -
  • Basic Working knowledge of Computer &
  • Knowledge of desktop computer system

CANDIDATE SPECIFICATION

  • Must have
  • Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA).
  • Comprehension skills to understand & communicate with all customers effectively.
  • Telephone etiquettes.
  • Good to have
  • Worked in Airlines Industry/ (reservation & ticketing)
  • IATA certified/Trained on foundation/consultant course (Airlines business)
  • Work on track & trace (for logistic business)
  • Experience of 1-4 years desirable.
  • Experience in international call center will be an advantage.
  • Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry.
  • Experience of Air travel would be desired.
  • Knowledge of Western culture would be an added advantage. (USA/UK culture)
  • Donts
  • Poor grammar and Windows Skills
  • Issues with comprehending & communicating effectively with the customer.
  • Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA

Important notes:

-5 days working and any 2 week offs.

-Should be flexible in 24*7 shifts.

-Should be within Transport Boundary.

-IATA certification or Experience in airline ticketing would be an added advantage.

-Job location: Airoli Mindspace

-WFO

-Immediate joiners preferred.

Drop your resume on the mentioned number

  • Hiring For Airline

    3 days ago

    Mumbai, Maharashtra, India Hiring Solutions Full time ₹ 26,000 - ₹ 32,000 per year

    Airline (Voice)Customer Ser Regarding Ticket Booking & Cancellation Loc - MaladAMCATHROPS Graduation mandateShift : 24*75 days working - 2 rotational offs And salary as per solution Upto 26k for 1 year Int expUpto 32k for 2 years Int exp

  • Hiring For American Airline chat process _28k

    5 days ago

    Mumbai, Maharashtra, India Jankee Vallabh Services Full time ₹ 3,36,000 per year

    About the job Hiring For American Airline chat process _28k Hiring for a US Airline chat support for customer service profile Should have at least 6 months of experience in travel domain. Grad/ UG with travel experience can apply. 5 days working rotational shifts and offs salary is upto 28k in hand contact no:

  • Hiring For Airline Process

    5 days ago

    Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job descriptionGreetings from SutherlandRole & responsibilities:We are hiring for Customer Support International Non-Voice Process.We are looking for freshers/ Experienced who want to build their careers in the customer service domain by having excellent communication and written skills.NOTE: Must have Excellent Verbal and Written Communication skills in...

  • Customer Support Executive – Airline Process

    3 days ago

    Navi Mumbai, Maharashtra, India HTI Manpower Outsourcing pvt. Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Customer Support Executive – Airline ProcessLocation: Turbhe, Navi MumbaiEmployment Type: Full-TimeShift Timings:Male Candidates: Rotational Shifts (24x7)Female Candidates: Day Shifts (Any 9 hours till 8 PM)Weekly Off: 1 Rotational OffExperience Required: Minimum 6 months in Customer ServiceAbout the RoleWe are seeking enthusiastic and...

  • We are hiring For a blended process

    1 week ago

    Navi Mumbai, Maharashtra, India Hunt Mantra Full time ₹ 30,000 per year

    Hiring Customer Support Executives – Airline ProcessLocation: Turbhe,Role: Solve customer queries via Mail, Chat & Voice.Freshers can apply | Salary up to 30k in-hand.Male: Rotational | Female: Day shifts.Contact HR Sunny – Perks and benefitsPF & ESICBus ServiceFixed 9-hr shifts

  • Hiring For Travel Voice Process Customer Service

    3 days ago

    Navi Mumbai, Maharashtra, India Varda Hr Full time ₹ 2,60,000 - ₹ 3,20,000 per year

    Hiring For Airline processLocation: Malad5 days Working Rotational ShiftQualification-Graduate + 6 months Of Any Travel Experience Salary:26k To 32kExcellent communication in English Interview Call Snehalj @ OrRashid

  • Hiring For Customer Care Airlines

    3 days ago

    Navi Mumbai, Maharashtra, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.Eligibility Criteria: Graduates Fresher and undergraduate + 1y exp can apply.Graduation- Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along...

  • Hiring For Chat Process

    1 week ago

    Navi Mumbai, Maharashtra, India 1Point1 Full time ₹ 18,500 - ₹ 28,500 per year

    Process:Chat Process (Non-Voice) airlines Process Shifts:Male: Rotational (24x7)Female: Day shifts (till 8 PM)Weekly Off: 1 rotational offSalary:Experienced: 24,000 in-hand (CTC 28,500)Freshers: 18,500 in-hand (CTC 23,000) Required Candidate profileEligibility: Freshers or candidates with 6+ months Exp Location: Turbhe, Navi Mumbai More Detail Call: HR...

  • IATA Fresher Hiring

    1 day ago

    Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    SAS Travel Backend ProcessRole: Refund Process (Non-Voice)Location: [Not specified add if available]Job Type: Full-timeJob DetailsProcess Type: Email & Chat Support (Backend No Calls)Function: Handling travel-related refund processesClient: SAS (Scandinavian Airlines – likely IATA process)Training: IATA knowledge is a plus (IATA pass-outs preferred)Shift:...

  • Customer Service Airline Representative

    6 days ago

    Navi Mumbai, Maharashtra, India Talent Source Full time ₹ 20,000 - ₹ 24,000 per year

    Customer Service (Airlines) Process.HSC / Grad + 1 year BPO exp or Grad Fresher.Rotational 24*7 Shifts with 2 Rotational off.Salary Fresher 20,000 Net / Exp up to 24,000 Net.Transport Kurla To Badlapur / Chembur to Panvel.Good English