IATA Fresher Hiring

1 day ago

Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,50,000 - ₹ 3,00,000 per year

SAS Travel Backend Process

Role: Refund Process (Non-Voice)

Location: [Not specified add if available]

Job Type: Full-time

Job Details

  • Process Type: Email & Chat Support (Backend No Calls)
  • Function: Handling travel-related refund processes
  • Client: SAS (Scandinavian Airlines – likely IATA process)
  • Training: IATA knowledge is a plus (IATA pass-outs preferred)
  • Shift: Regular day shift
  • Work Days: 5 Days Working (2 weekly offs)

  • Eligibility:

  • Education: Graduate or HSC Pass

  • Experience: Freshers welcome

  • Salary: 3 LPA

Key Skills Required

  • Good written communication skills
  • Attention to detail
  • Basic knowledge of airline reservation or refund processes (Preferred)
  • Familiarity with IATA standards (Preferred, not mandatory)

Let me know if you'd like a version tailored for LinkedIn, email outreach, or internal HR use.

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Make it for naukri

ChatGPT said:

Sure Here's a Naukri-style job posting for the role you described:

Job Title: Travel Backend Process – Refunds | SAS Airlines (Non-Voice Process)

Company Name: [Your Company Name / BPO Name]

Experience Required: 0 - 1 Years (Freshers can apply)

Location: [Add location – e.g., Mumbai / Pune / Gurgaon, etc.]

Salary: 2.5 LPA – 3 LPA

Industry Type: BPO / Call Centre

Functional Area: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Back Office / Data Entry

Job Description:

We are hiring for a Travel Backend Refund Process for SAS Airlines (Scandinavian Airlines).

This is a non-voice backend role involving email and chat support for travel-related refund queries.

Key Responsibilities:

  • Process refund requests related to airline bookings
  • Respond to queries via email and chat
  • Follow IATA guidelines and refund policies
  • Maintain accuracy and TAT in processing
  • Coordinate with internal teams if needed

Eligibility Criteria:

  • HSC (12th Pass) or Graduate (Any stream)
  • Fresher or up to 1 year of BPO / travel backend experience
  • Good written English communication
  • Basic knowledge of airline ticketing/refund processes is a plus
  • IATA-certified candidates preferred (Not mandatory)

Job Highlights:

  • 5 Days Working (Fixed weekends off / Rotational off – specify if known)
  • Regular Day Shift
  • Backend Role (No Voice Process)
  • Exposure to international airline process
  • Excellent learning environment for freshers

Perks and Benefits:

  • Fixed salary with performance-based growth
  • Opportunity to work in global travel domain
  • Training provided on refund policies & tools

For more details, contact:

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

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