Senior Staff Global Practice Lead

The Opportunity

The Practice Lead for Cloud Native is expected to bring a strong foundation in deep expertise in Kubernetes, containers, CI/CD, DevSecOps, and cloud platforms (AWS, Azure, GCP) and cloud native application knowledge for the enterprise. As the Global Practice Lead Cloud Native, you will be responsible for building, scaling, and leading the Cloud Native practice globally. You will define the strategic direction, develop service offerings, drive innovation, and ensure delivery excellence across engagements. This role requires deep technical expertise in cloud-native technologies, strong business acumen, and proven leadership in managing global teams and client relationships. The role focuses on thought leadership, pre-sales, and intellectual property creation in the arena of an cloud and automation consulting practice. Additionally, the Practice contributes to the optimization of service delivery and delivery processes. You will not be managing consultant resources, the scheduling of customer delivery jobs, or the financial aspects of revenue attainment from delivery.

About the Team

The Global Practice Lead will matrix-manage a global team that focuses on solution sales and delivery of professional services. As a leader and strategic thinker, you will lead by example how to deliver customer value and success. You will work together with applicable Product Managers to craft solutions that drive new product adoption. The candidate will possess knowledge of the solution sales process and outcome through the origination, closing of services sales opportunities, and influencing delivery of outcomes.

Your Role

• Develop and execute a strategic vision for the global Cloud Native practice, driving innovation and service excellence across engagements.
• Collaborate with Services Product Management to enhance the catalog of service offerings, ensuring alignment with customer needs and market trends.
• Lead the creation and refinement of service SKUs, best practices, and training programs, promoting knowledge sharing within the organization.
• Establish and maintain key relationships with clients, Product Management, and Sales teams to ensure a seamless approach to professional services delivery.
• Provide technical pre-sales support for complex cloud-native solutions, ensuring alignment with customer business goals through tailored offerings.
• Monitor and enhance consulting metrics (CSAT, margin, delivery quality) to drive continuous improvement in service delivery.
• Engage in thought leadership by articulating Nutanix's vision for hybrid and enterprise cloud solutions both internally and externally.
• Achieve established first-year objectives, including revenue growth targets, successful client engagements, and a comprehensive training plan for practice consultants.

What You Will Bring

• 10+ years of IT services experience with a minimum of 5 years in cloud-native technologies.
• Proven leadership in managing global practices or large-scale cloud-native programs.
• Deep expertise in Kubernetes, containers, CI/CD, DevSecOps, and major cloud platforms (AWS, Azure, GCP).
• Strong understanding of enterprise architecture, application modernization, and agile methodologies.
• Exceptional leadership, communication, and stakeholder management skills.
• Bachelors or masters degree in Computer Science, Engineering, or a related field; relevant cloud-native certifications are a plus.
• Ability to analyze and navigate contractual and commercial constructs in services engagements.
• Self-motivated with the capability to thrive in unstructured environments while driving strategic execution.